Top Email Campaign Tips to Boost Customer Loyalty 

Email is one of the best methods to interact with customers concerning your brand. It gives you an opportunity to create and foster relationships with your customers. Customer loyalty program emails are known to have some of the highest open and click rates. InfoEmpire is one of the best companies that understand what customer retention is. 

Below are some of the top email campaign tips to boost customer loyalty: 

1. Make a great first impression 

A welcome email is usually the first impression made for new prospective members. You need to give it your best. Among all loyalty communications, a welcome email produces the highest open rates. Take advantage of that chance to say more than just a greeting. 

2. Personalize your message 

A welcome email is just the beginning of a relationship between you and the new member. Although you may not know his or her preferences, it is a perfect chance to start personalizing the conversation with whatever information you know. For instance, you can add their first name on the subject line and mention anything they are familiar with.  

3. Talk about benefits 

The fact that a customer has joined your loyalty program doesn’t necessarily mean they are aware of all the benefits available. A welcome email is your perfect chance to sneak in information about the types of rewards you offer, special discounts, and what they need to do to earn points. It is important to mention all your program’s selling points. 

4. Add a call to action 

If your goal is to get members to download your app, complete their profile or answer a survey, then a welcome email is the place to ask them. Be clear and precise about the specific action you wish them to take. 


Customer retention is the goal of every business. At InfoEmpire, we believe that every business can achieve the highest level of customer retention. If you are looking for a company that can help you with an email marketing campaigns, then look no further. InfoEmpire has helped many people and businesses to boost customer loyalty through robust email campaign strategies. Contact us today and boost your customer loyalty. 

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