FAQ

BUILD YOUR BUSINESS WITH US AT INFOEMPIRE

1. Do you have professional writers on staff for unique content re-writes, enhancements, and additions?

InfoEmpire works with exceptional writers in the medical, engineering, and 26 other industries to provide you with top notch, unique content for your business.  We understand that relevant, unique and engaging content is king, this is why we offer our service to all of our customers to maximize your results.  

2. Do you offer monthly payment plans for more complex projects?

Absolutely.  Our customers develop a deep sense of trust when they are able to break down complex projects into manageable monthly investments.  This puts pressure on InfoEmpire to deliver quality results for your business month-to-month.  Additionally, InfoEmpire always delivers more than what you pay for. We do this in service, consultations, referrals and other free marketing materials.  Our priority is to secure your relationship for many years to come.  

3. Do you offer Search Engine Optimization for enhanced digital marketing?

InfoEmpire prides itself in delivering enhanced digital marketing to our customers.  Our business is focused on helping small to medium size organizations to go from a no-name to a national-brand status in relatively short periods of time.  Focusing on the correct keywords, locations, coding, interactive/unique content, and other up-to-date SEO standards specified by Google, allows your business to be present on the first pages of Google, Bing and Yahoo search engines within 4-6 months.  

4. Do your prices change based on website complexity?

Yes, the website complexity will determine the cost.  If the website is a portfolio for instance, the cost will be smaller than a business website or an e-commerce website inclusive of hosting and servicing (depending on the number of changes and updates).  

5. What kind of printing services do you offer?

We offer business cards, brochures, professional flyers, posters and personalized gift, loyalty and rewards cards. 

6. Do you offer website templates?

We do not create templates but we can help you select a template for your website and customize it for you, according to your business' needs.

7. Can you take care of my emails, databases and other details?

Of course! We will be happy to set you up with email accounts, databases and connect them to your site.

8. Once my website goes live, what comes next?

It is a common misconception to think that once your website has launched, your work is done. Since the internet is a very dynamic, you must keep up with it. Technologies, website codes and most importantly content must be updated at all times.

9. Does InfoEmpire stay up to date with current design and industry trends?

Absolutely, InfoEmpire constantly updates and upgrades our methods.  We are always on par with Google's latest industry standards and design standards for maximum conversion rates! We are happy to try new things to improve your website!

10. Are mini-websites an option?

Absolutely. Mini-websites are a great way to introduce a new service, a new location or if you a clinic - a new doctor to your customer base. 

11. What do you charge for a website?

InfoEmpire charges differently based on quantity of content you will need, how customized do you need the website to be and what type of functionality you would like the website to have. We guarantee that you will get an amazing deal with us! Call us today and inquire about our prices!

12. What makes InfoEmpire great?

A family of professionals who are there to support you every step of the way.  Our incredible services which bring 5x, 10x, 20x and even 50x of returns to your bottom line.  Our dedication to innovation, problem solving and our commitment to keep up with the industry's latest standards.  And of course our lowest pricing on the market.  In combination, you have yourself a company with the right people, knowledge of the marketplace, low costs and most importantly support long after we complete your project.  We are confident that we can serve your marketing needs. 

13. What are the best services that InfoEmpire provide?

InfoEmpire provides incredible value for all the services.  On the digital side our web design and development services are hands-down our pride and glory. We will go beyond creating a beautiful website.  We will make it mobile optimized, designed for conversion, customized to your business brand and content and most importantly, we will build in accordance to Google's latest industry standards.

14. What exciting ways can you help my company introduce itself online?

Video production is a powerful, creative, innovative and interactive approach to text-based content. Our online video experts at InfoEmpire can help you create live-action and animated videos for all sections of your company website (FAQ, Demos, Portfolios) that can easily be formatted for television, trade shows and seminar demonstrations.

15. Does InfoEmpire offer phone tracking services?

We offer phone tracking services to companies who are interested to keep stronger tabs on who is calling them, where they got the number from, and if the calls are being answered accordingly.  Please don't hesitate to call us at 1-877-482-4678 to get more information.

16. I am your client and something doesn't work on my website / email?

For emergency fixes or corrections - please don't hesitate to call us at 1-877-482-4678 or email us your request.

17. I recently got my gold membership card, where can I check my card balance?

Whether you are a gold, silver or regular member with InfoEmpire, you can check your card balance here.

18. I am an existing client and would like to make some website changes?

We are happy to complete any of your requests. Give us a call at ext. 110 or Just fill out the form on this page and we will get back to you as soon as possible!

19. What is Web Hosting?

Simply put, web hosting is a service that allows website owners to make their websites accessible on the internet.

20. How long does it take to design my website?

There are various factors involved in determining the timeline in which your website will be completed, not one answer is the same. Style, format and functionality are all key things we consider when quoting & composing deadlines. InfoEmpire takes pride in the fact that to date; none of our projects have taken us longer than four weeks to complete, regardless of their complexity. If you are working with a small window of time, let us know; we are confident and accommodating in our ability to fulfill all of your site launch needs.

21. What do your websites cost?

At InfoEmpire we offer a complimentary consultation to all new clients looking to develop their online presence with us. The pricing and quote for the web development depends on the complexity of the project and a number of factors. Rest assured that our team is willing to work with you to design a program that delivers all your business needs at the pinnacle of professional standards. We recommend avoiding any web developer who offers a blanket quote without a long chat first.

22. Does my business need to be computer-based in order to have a website?

Owning a website does not demand your company to be a computer-based business. Think of a website as your online store/shop/facility. Taking your organization online is a way to generate new business and reach potential clients irrespective of any geographical limitations.  According to the Entrepreneur magazine, 20% of all your qualified leads will come from your effective on-line presence.  Your website is the fastest and most effective way for consumers who are looking for your product or service to find you, and with additional effective search engine optimization (SEO), find you first.

23. What hosting facility do you use?

At InfoEmpire, we have our own hosting facilities. InfoEmpire provides our own hosting servers located in both Canada and the US.

24. Can my website help my employees do their job?

Placing select business processes, especially those executed on a daily basis into an online format is a highly successful way to increase the efficiency and desired outcome of certain employee tasks. i.e new customer information capturing and client referrals.

25. I do not have any images for my website, can you help me?

Visual content and images can be purchased from various online stock photography markets. Our design team is here to assist in the process or can do this for you. These images are relatively inexpensive and the cost will be integrated into your total project quote. Additionally, you are also welcome to search stock photography websites and choose your own.

26. How long does it take for a design to be completed?

We take pride in the fact that up until now, none of our projects have taken us longer than four weeks to complete, regardless of their complexity. Provided you have the content, logo and images available when you sign up, and respond to our revisions in a timely manner it should take no longer than four weeks from consult to launch to see your site online.

27. What is the difference between Static & Dynamic design?

A web page is referred to as Static design when it is made up of features that provide for a one-way interaction with the user. The data appearing on such pages remains the same for every user i.e. the look, feel and design stays the same regardless of who visits the site.

Dynamic design refers to a web page that features two-way communication platforms for its visitors. In other words, Dynamic designs are exclusively made to facilitate interaction between users.