FAQ

BUILD YOUR BUSINESS WITH US AT INFOEMPIRE

1. Do your prices change based on website complexity?

Yes, if your website is just a portfolio for instance, we will charge a lot less than a business website or an e-commerce website for hosting and for services (depending on the amount of changes you require, of course).

2. What kind of printing do you offer?

We offer business card, brochure, flyer, poster and gift card design and print services.

3. Do you offer templates?

We do not create templates but we can help you select a template for your website and customize it for you, according to your business' needs.

4. Can you take care of my emails, databases and other details?

Of course! We will be happy to set you up with email accounts, databases and connect them to your site.

5. Once my website goes live, what comes next?

It is a misconception to think that once your website has launched, your work is done. Since the internet is a very dynamic and very lively world, you must keep up with it. So update your technologies, update your code and most importantly - update your content!

6. Does InfoEmpire stay up to date with current design trends?

Absolutely, InfoEmpire constantly updates and upgrades our methods and are happy to try new things to improve your website!

7. Are mini-websites an option?

Absolutely. Mini-websites are a great way to introduce a new service, a new location or if you a clinic - a new doctor to your customer base. 

8. What do you charge for a website?

InfoEmpire charges differently based on how much content you will need, how customized do you need the website to be and what type of functionality you would like on the website. We can guarantee that you will get an amazing deal with us! Call us today and inquire about our prices!

9. What makes InfoEmpire great?

Our team of professionals is very close, like family, which means that any project our clients request from us will be done more efficiently. We are organized and positive individuals who are happy to provide support to our clients even after the project has gone live.

10. What is the best service InfoEmpire provides?

InfoEmpire provides incredible value for all its services, but our web design and development service is hands-down the best service you can ask for at InfoEmpire. Not only will we create a beautiful website – it will also look beautiful on every screen size and every device – as well as be functional and customized to your business with your content.

11. What exciting ways can you help my company introduce itself online?

Video production is a more creative, innovative and interactive approach to text-based content. Our online video experts at InfoEmpire can help you create live-action and animated videos for all sections of your company website (FAQ, Demos, Portfolios) that can easily be formatted for television, trade shows and seminar demonstrations.

12. Does InfoEmpire offer phone tracking services?

We offer phone tracking to companies who wish to know who is calling them and where they go the number from - please don't hesitate to call us at 1-877-482-4678 to get more information.

13. I am your client and something doesn't work on my website / email?

For emergency fixes or corrections - please don't hesitate to call us at 1-877-482-4678 or email us your request.

14. I recently got my gold membership card, where can I check my card balance?

Whether you are a gold, silver or regular member with InfoEmpire, you can check your card balance here.

15. I am an existing client and would like to make some website changes?

We are happy to complete any of your requests. Just fill out the form on this page and we will get back to you as soon as possible!

16. What is Web Hosting?

Simply put, web hosting is a service that allows website owners to make their websites accessible on the internet.

17. How long does it take to design my website?

There are various factors involved in determining the timeline in which your website will be completed, not one answer is the same. Style, format and functionality are all key things we consider when quoting & composing deadlines. InfoEmpire takes pride in the fact that to date; none of our projects have taken us longer than four weeks to complete, regardless of their complexity. If you are working with a small window of time, let us know; we are confident and accommodating in our ability to fulfill all of your site launch needs.

18. What do your websites cost?

At InfoEmpire we offer a complimentary consultation to all new clients looking to develop their online presence with us. The pricing and quote for web development depends on the project and a myriad of factors. Rest assured that our team is willing to work with you to design a program that delivers all your business needs at the pinnacle of professional standards. We recommend avoiding any web developer who offers a blanket quote without a long chat first.

19. Does my business need to be computer-based in order to have a website?

Owning a website does not demand your company be a computer-based one. Think of a website as an online presence. Taking your organization online is a way to generate new business and reach potential clients irrespective of any geographical limitations. It is the fastest and most effective way for consumers looking for your product or service to find you, and with additional SEO, find you first.

20. What hosting facility do you use?

At InfoEmpire, we have our own hosting facilities. InfoEmpire provides our own hosting servers located in both Canada and the US.

21. Can my website help my employees do their job?

Placing select business processes, especially those executed on a daily basis into an online format is a highly successful way to increase the efficiency and desired outcome of certain employee tasks. i.e new customer information capturing and client referrals.

22. I do not have any images for my website, can you help me?

Visual content and images can be purchased from various online stock photography markets. Our design team is here to assist in the process or can do this for you. These images are relatively inexpensive and the cost will be integrated into your total project quote. Additionally, you are also welcome to search stock photography websites and choose your own.

23. How long does it take for a design to be completed?

We take pride in the fact that up until now, none of our projects have taken us longer than four weeks to complete, regardless of their complexity. Provided you have the content, logo and images available when you sign up, and respond to our revisions in a timely manner it should take no longer than four weeks from consult to launch to see your site online.

24. What is the difference between Static & Dynamic design?

A web page is referred to as Static design when it is made up of features that provide for a one-way interaction with the user. The data appearing on such pages remains the same for every user i.e. the look, feel and design stays the same regardless of who visits the site.

Dynamic design refers to a web page that features two-way communication platforms for its visitors. In other words, Dynamic designs are exclusively made to facilitate interaction between users.